Architecture

Actor
  • Customer
    1. User
    2. Admin
  • Service Provider
    1. Admin
    2. Service Desk
    3. Coordinator
    4. Field Technician
    5. Stakeholder
  1. Web
  2. Mobile App
  3. Email
  4. WhatsApp
User Interface
Modules
  1. Maintenance
  2. Inspection
  3. Safety
  4. Expedite Service
  5. Reports
  1. Service Management
  2. Warranty
  3. Profile Management
  4. RMA/RTS
  5. Parts/Equipment Transaction
  6. Approval
  7. Scheduler and more
Workflows
Services
  1. Google
  2. Weather
  3. IoTs
  4. Back Office Integration
Back Office
Database
  1. Vendor Agnostic RDBMS DB
  2. MongoDB / Cassandra