Service Management

ServiceMaestro (SM) is rapidly growing due to its features focusing on the efficient and effective management of services associated with an organization's assets. The Platform's key component is to ensure maximum value from investments in support and to maximize their effectiveness. SM helps organizations identify, plan, deliver, monitor, and optimize services associated with their assets. It also ensures that these services are provided efficiently and cost-effectively. SM is essential for organizations looking to increase efficiency and reduce costs while ensuring optimal asset performance.

The Service Management Portal (SMP) is a web-based portal component of SM used by all stakeholders to monitor and act based on the operational data captured from various channels. The portal provides the stakeholder an option for proactive and reactive approaches for various individuals or a combination of service management components using multiple data points.